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Privacy policy

Effective Date: February 15th , 2025

TenRentz Technology Corporation (“TenRentz,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your information when you use the TenRentz app (“App”) and our related services. By using the App, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following types of information:

a. Personal Information

When you register and use the TenRentz App, we may collect:

• Name

• Email address

• Phone number

• Address

• Payment information (e.g., bank account or credit card details for processing payments)

b. Property Information

Landlords may provide details about properties listed on the App, including addresses, rental prices, and other relevant details.

c. Tenant Information

Tenants may provide information about their rental preferences, employment, and references to facilitate lease agreements.

d. Usage Data

We collect information about how you interact with the App, such as:

• Device information (e.g., IP address, browser type, operating system)

• Log data (e.g., access times, pages viewed, app features used)

• Cookies and similar tracking technologies

2. How We Use Your Information

TenRentz uses your information to:

• Facilitate connections between landlords and tenants.

• Enable the creation and completion of lease agreements.

• Process rent payments through the App.

• Verify user identity and eligibility.

• Improve the functionality and performance of the App.

• Communicate with users regarding their accounts, agreements, or updates to the App.

• Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information to third parties. However, we may share your information under the following circumstances:

a. With Other Users

• Landlords and tenants may share relevant information with each other as part of the rental process.

b. With Service Providers

• We may share information with third-party service providers who assist in processing payments, hosting data, or providing other operational support.

c. Legal and Regulatory Requirements

• We may disclose your information if required to comply with applicable laws, regulations, or legal processes.

4. Data Storage and Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption of sensitive data during transmission.

• Secure servers for data storage.

• Regular monitoring and updates to safeguard against vulnerabilities.

While we strive to protect your information, no method of electronic transmission or storage is 100% secure. Users are encouraged to take their own precautions when using the App.

5. Your Rights

Depending on your location, you may have the following rights:

Access and Update: Request access to or correction of your personal information.

Data Portability: Request a copy of the data we hold about you.

Withdraw Consent: Withdraw your consent for specific data uses.

Delete Data: Request deletion of your personal information, subject to applicable laws and regulations.

To exercise these rights, contact us at [email protected]

6. Compliance with Canadian Laws

TenRentz operates across Canada and adheres to Ontario’s privacy laws and the privacy regulations of each province in which the App is used. By using the App, you consent to the collection, use, and storage of your information in compliance with these laws.

7. Cookies and Tracking Technologies

TenRentz uses cookies and similar tracking technologies to enhance your user experience. These technologies collect information about your use of the App and help us:

• Understand user preferences.

• Provide personalized features.

• Improve App functionality.

You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect the App’s functionality.

8. Third-Party Links

The App may contain links to third-party websites or services. TenRentz is not responsible for the privacy practices of these external sites. We encourage users to review the privacy policies of any third-party services they access through the App.

9. Changes to the Privacy Policy

TenRentz reserves the right to update this Privacy Policy at any time. Users will be notified of significant changes, and continued use of the App after such updates constitutes acceptance of the revised policy.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

[email protected]

By using the TenRentz App, you agree to this Privacy Policy. We recommend reviewing it periodically to stay informed about how we protect your information.